Documentation

Setup and operations guide for the core FileShare workflow.

A concise reference to launch and run your workspace safely.

01

Quick start

From subscription checkout to first secure transfer.

Provisioning sequence

  • Complete checkout from the pricing page.
  • Receive onboarding email with owner credentials and company code.
  • Sign in and rotate the temporary password immediately.

Day-one checklist

  • Verify company details in dashboard → Account.
  • Invite configurator and coordinator accounts.
  • Run a first upload/download test and check audit entries.
02

Daily ops

Operation model for owners and team users.

Routine tasks

  • Manage users, roles, and sharing policy from dashboard.
  • Track usage and plan capacity.
  • Review audit logs and security events regularly.

Billing and support

  • Use the billing portal from dashboard → Account.
  • Open support tickets for incidents or blocked workflows.
  • Include ticket references when escalating unusual activity.
03

API

Integrate FileShare into your own tooling.

Authentication

  • Use API keys from dashboard → Developer settings.
  • Bearer token in Authorization header on every request.
  • Keys are scoped to your company workspace.

Common endpoints

  • POST /api/v1/files — upload a file.
  • GET /api/v1/files/:id — retrieve metadata.
  • POST /api/v1/shares — create a share link with controls.
Need live help?

Open a ticket and include your setup stage or incident details.