Documentation

Setup and operations guidance for the core FileShare workflow.

A concise guide to launch and run your workspace safely.

Setup

From subscription checkout to first secure transfer.

Provisioning sequence

  • Complete checkout from the pricing page.
  • Receive onboarding email with owner credentials and company code.
  • Sign in and rotate temporary password immediately.

Day-one checklist

  • Verify company details in dashboard/account.
  • Invite configurator and coordinator accounts.
  • Run a first upload/download test and check audit entries.

Operate

Daily operation model for owners and team users.

Daily operations

  • Manage users, roles, and sharing policy.
  • Track usage and plan capacity from dashboard.
  • Review audit logs and security events regularly.

Billing and support

  • Use the billing portal from dashboard/account.
  • Open support tickets for incidents or blocked workflows.
  • Include ticket references when escalating unusual activity.
Need Live Help?

Open a ticket and include your setup stage or incident details.