Provisioning sequence
- Complete checkout from the pricing page.
- Receive onboarding email with owner credentials and company code.
- Sign in and rotate temporary password immediately.
Documentation
Setup and operations guidance for the core FileShare workflow.
A concise guide to launch and run your workspace safely.
Setup
From subscription checkout to first secure transfer.
Day-one checklist
- Verify company details in dashboard/account.
- Invite configurator and coordinator accounts.
- Run a first upload/download test and check audit entries.
Operate
Daily operation model for owners and team users.
Daily operations
- Manage users, roles, and sharing policy.
- Track usage and plan capacity from dashboard.
- Review audit logs and security events regularly.
Billing and support
- Use the billing portal from dashboard/account.
- Open support tickets for incidents or blocked workflows.
- Include ticket references when escalating unusual activity.