Security

Encryption you can verify, not just trust.

Your team holds the keys. Our staff cannot see your files. Every action is tamper-proof and signed. The whole security model is public, and we use the same code paths internally that you do.

SOC 2 Type II in progressTamper-proof audit trailOpen security model
Time staff have spent inside your files
0 sec
unless you approve it
How often encryption keys refresh
every 90d
tunable to daily
How fast a share link goes dark
under 1 sec
globally, after revoke
Audit events that are tamper-proof
100%
every single one
Encryption

Pick how strict you want to be. Per workspace, per folder.

End-to-end is the strictest setting. Server-side keeps more features running. Either way, no one at FileShare can read your files unless you specifically approve it.

End-to-end encryptionMaximum privacy
AES-256-GCM

Files are encrypted on your device before upload. FileShare never sees plaintext. Share links are disabled.

Server-side encryptionCollaboration mode
AES-256-GCM

Encrypted at rest with platform-managed keys. Full feature set including share links, approvals, and previews.

Zero-trust access

No standing access. Ever.

Every interaction between FileShare staff and customer data passes through an approval loop. There is no second path, no break-glass back channel — even our CEO uses the same flow.

STEP 01

Staff request

Any support action requires an explicit, time-limited request with a stated reason.

STEP 02

Customer approves

The customer sees exactly what will be accessed and approves or rejects in the app.

STEP 03

Audited & expires

Access is logged, stamped, and expires automatically — no manual revoke needed.

Keys

How we handle the keys.

The simplest way to say our threat model: we assume someone hostile is on every team, including ours. The system has to hold even then.

One key per workspace

Each workspace has its own encryption key, so a problem in one never reaches another. Older keys stay around so older files still open, but new files are always written with the freshest key.

Bring your own keys

Already have a key vault from AWS, Google, Microsoft, or on-prem hardware? Plug it in. Your master key never leaves your environment — we just ask it to wrap ours.

Refreshed on a schedule

Default is every 90 days, hands-off. If your industry calls for tighter rotation, you can dial it down to daily. Each refresh shows up in your audit log with a verifiable proof.

Recoverable only by you

If a key is ever lost, recovery requires several of your admins approving together — and a written reason. FileShare alone cannot trigger it. There is no master backdoor.

Session security

Devices, sessions, anomalies — surfaced and acknowledgeable.

Active sessions4 devices
MacBook Pro · M3This device
Brooklyn, NY · Active now
iPhone 16 Pro
Brooklyn, NY · 2 minutes ago
iPad Pro · M2
Brooklyn, NY · 3 hours ago
Windows 11 · EdgeUnusual
Berlin, DE · 1 day ago
  • Sessions tied to a device

    If someone copies your session cookie onto another machine, it stops working. Logins are bound to the device that signed in.

  • 2FA that resists phishing

    Passkeys (Face ID, Touch ID, security keys) are preferred. Authenticator apps work too. SMS codes are off by default — they're too easy to intercept.

  • Catches impossible logins

    A session that jumps continents in 10 minutes is paused, and your admins are notified.

  • Sensitive actions ask again

    Mass downloads, role changes, and key changes require a fresh 2FA prompt — even in the middle of an active session.

Self-hosting

Run it on your own servers.

Run a FileShare server inside your own network. Every byte stays within your boundary, while the app keeps updating from us automatically. Same product, your jurisdiction.

  • Signed and verifiable. every package is cryptographically signed; you check what you install.
  • Works without internet. install in disconnected or air-gapped environments using offline licenses.
  • Highly available by default. survives a server going down without losing a single write.
  • Single or multi-region. EU-only, US-only, or replicated across 27 regions — pick what your residency rules demand.
Compliance posture

Audit-ready paperwork, audit-ready architecture.

The two halves of compliance — controls in production, and proof on paper — wired together. Every control on this page has a corresponding line in our SOC 2 report.

SOC
SOC 2 Type II
In progress · H2 2026
GDPR
GDPR
EU data residency available
CCPA
CCPA
Subject access requests built-in
HIPA
HIPAA
BAA available on Business+
ISO
ISO 27001
Roadmap · 2027
FedR
FedRAMP
In planning · GovCloud
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Security that actually ships with your product.

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